Palm key issues

[XnwonknU]

I bought a Palm Key on 19/20/12 and now I can't redeem it because of the winter update.
Can I swap it for a Winter Key or get a refund?
username: XnwonknU

 

[ASSASSINX]

Make a payment related report

 

[XnwonknU]

Make a payment related report

I bought it with 1000 pika iron

 

[XnwonknU]

@NxqL

 

[notrealdeleted]

I would suggest u to not forward this issue as u did buy it from iron and that ingame items cant be refunded :)

 

[ASSASSINX]

I bought it with 1000 pika iron

Then make a payment related issue , u purchased a seasonal key from gold shop.